Only call us when...
There are only 3 reasons to call on us
Reason #1 -- Your employees are stuck because they:
· Are not able to think on their feet
· Use excuses from the past to explain today's problems
· Don’t see, understand, or agree with the vision and/or direction of the organization
#2 -- Your customer service is killing you because:
· Your organization has self proclaimed "Divas"
· Your employees don't work well together or don’t play nice with others
· Your employees ration company resources to clients
Reason #3 -- Your client demographic has changed but your staff has not because:
Employees and/or Management still tell prejudicial jokes
· You serve multi-cultural clients but lack a diverse staff
· Your organization lacks understanding of minority clients
Leadership Development: We teach individuals how to be effective leaders, as well as incorporate those leadership skills into the team concept.
Diversity Education: We help people examine their personal bias and help them create effective strategies to become culturally competent, to eliminate unconscious bias and give them the tools to become allies.
Empowerment Training: We teach individuals to increase their personal power and we train them to be effective in both professional and personal arenas. Our approach initiates change by shifting the mindset.
"You must be the change you wish to see in the world." Ghandi